KIK Custom Products

Quality Systems Technical Supervisor - Strengths in Technical Writing

6 months ago
Job ID
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We are searching for a Quality Systems Technical Supervisor whose strengths are in validations, customer complaints and technical writing in an FDA regulated environment.  Additional duties include leading all compliance-related functions within the facility including: audit responses, internal audits, quality investigations & change control.  This role reports to the site Quality Manager. 


Essential Job Functions


  • Lead all validation activities to ensure compliance with customer and regulatory requirements.
  • Oversee the consumer complaint program and ensure responses are provided to customers in a timely manner.
  • Liaise with management on responses to audit findings to assure internal and external customers’ requirements are met.
  • Conduct and participate in internal audits of the facility.  This includes training auditors, leading audits, writing reports, and following up on remedial actions.
  • Ensure completion of quality investigations within the facility by maintaining the investigation log and following up on actions taken.
  • Coordinate facility’s change control program to ensure all changes are assessed for their impact on product quality and that the assessments are documented appropriately.
  • Host or otherwise participate in customer and 3rd party audits by providing requested information in a timely manner.



  • Two-year degree or significant experience required in area of discipline
  • Technical Writing Experience
  • Experience working in an FDA Regulated Environment



Thank you for your interest and consideration of a career with KIK!

KIK is an Equal Opportunity / Affirmative Action employer.  Qualified applicants will receive consideration for employment without regards to race, color, religion, sex, or national origin.

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